Shipping policy

All online orders are processed within 1 to 2 days (excluding weekends and holidays) after receiving your order confirmation email.  You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout.  No international or USA shipping is available for any of our products.  

In-store pickup

Our pharmacy is located inside a fertility clinic that is currently restricting public access as part of safety measures to protect patients and staff members from COVID-19.  In-store pick up for patients who do not have scheduled appointments at the clinic will become available after these safety measures are lifted.  

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status.  Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at support@torontowellnessrx.com with your name and order number, and we will look into it for you.